GDPR Notice

1. Data Controller

Calibex Ltd is the Data Controller for personal data collected through this website and in the course of our business activities. We are responsible for deciding how and why your personal data is processed.

2. Data We Process

We process personal data that you provide directly (e.g. via our contact form or by email), data required to deliver our services, and limited technical data collected automatically when you visit our website. We do not process special category data (such as health or biometric data).

3. Lawful Bases

Every processing activity at Calibex Ltd is tied to a lawful basis under UK GDPR Article 6: contract performance, legal obligation, legitimate interests, or consent. We document our lawful bases internally and review them regularly.

4. International Transfers

Where we transfer personal data outside the UK (for example, to freight partners or service providers in other countries), we ensure appropriate safeguards are in place, such as UK adequacy decisions or standard contractual clauses.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure — including encrypted communications, access controls, and regular security reviews.

6. Data Minimisation

We only collect personal data that is adequate, relevant, and limited to what is necessary for the specific purpose it was collected. We do not retain data longer than required.

7. Your Rights Under UK GDPR

• Access: Request a copy of the personal data we hold about you (Subject Access Request)
• Rectification: Ask us to correct inaccurate or incomplete data
• Erasure: Request deletion of your data where there is no overriding legal reason to retain it
• Restriction: Ask us to pause processing of your data
• Portability: Receive your data in a structured, commonly used, machine-readable format
• Objection: Object to processing based on our legitimate interests
• Withdraw consent: Where processing is based on consent, withdraw it at any time

8. How to Exercise Your Rights

To exercise any of your rights, submit a request in writing to admin@calibexltd.co.uk. We will respond within one calendar month. We may ask you to verify your identity before processing your request.

9. Complaints

If you have concerns about how we handle your personal data, please contact us first at admin@calibexltd.co.uk. You also have the right to complain to the UK supervisory authority — the Information Commissioner's Office (ICO) — at ico.org.uk or by calling 0303 123 1113.

10. Contact

Data Protection enquiries: Calibex Ltd, Unit 30, M54 Space Centre, Halesfield Business Park, Telford TF7 4QN, UK | admin@calibexltd.co.uk | +44 (0) 7917 741406